1. Introduction
Beijing Provence Technology Co., Ltd. ("we," "us," or "our") respects your privacy. This policy details our commitment to protecting your personal data in accordance with global standards including GDPR, CCPA, and relevant developer policies from Google Play and Apple App Store.
2. Data Privacy Adaptation
We adapt our data collection practices to meet the highest global standards for different types of information:
- Personal Identifiable Information (PII): We only collect PII (such as email for support) when voluntarily provided. This data is never sold and is stored using industry-standard encryption.
- Sensitive Device Data: For advertising and analytics, we may access device identifiers like AAID (Android) or IDFA (iOS). We strictly follow platform-specific opt-out mechanisms.
- Usage & Performance Data: We collect non-identifiable technical data (e.g., crash logs) to optimize app performance across hardware configurations.
- Geolocation: If an app requires location data, we request explicit permission and only use it for the intended feature.
3. Global Age Management & Minors
Our age policy is designed to protect minors across all jurisdictions:
- COPPA (USA): We do not knowingly collect personal data from children under 13. If our app is directed at children, we use neutral age screens.
- GDPR-K (Europe): We require parental consent for processing data of children under 16.
- Global Age Ratings: We strictly adhere to IARC, ESRB, and PEGI rating systems.
- Age-Gating: We implement technical measures to prevent minors from accessing age-restricted features.
4. Platform Compliance
We fully comply with the Google Play Developer Program Policies and Apple App Store Review Guidelines. We work exclusively with certified SDK partners who maintain their own stringent privacy compliance.
5. Data Subject Rights
You have the right to access, export, or request the deletion of your data. Please contact our data protection officer at support@puluo-bj.com for assistance.